Founded in 1939, Seguros Bolívar S.A., is one of Colombia’s most important insurance companies. As part of the Bolívar Group, Seguros Bolívar creates value and provides solutions to millions of people through life and casualty insurance, based on strong knowledge of customers, innovation, technology and process alignment.
- Diversified portfolio
- New strategies focused on customer welfare are constantly implemented
- Quality in the provision of services
- Financial strength with AAA rating provided by international risk companies
Benefits
- Insurable benefits: Accident, Disability, Life and Medical
- Poolable benefits: Accident, Disability, Life and Medical
Minimum Lives Criteria for Pooling
A minimum of 10 lives and 30 for medical
Minimum Lives Criteria to offer a local group contract
A minimum of 10 lives and 30 for medical
CLAIMS PROCESSING (TTD*)
-
Death claims
5 - 10
-
Disability claims
5 - 10
-
Medical claims
NA
-
Retirement claims
NA
IMPLEMENTATION AND RENEWAL PROCESSING (TTD*)
-
Local Quote
1
-
Annual Renewal
2
-
Rate Review
2
-
General Question
1
SERVICE MEASUREMENT CAPACITIES
-
Internal Monitoring
Yes
-
Portfolio basis
Yes
-
Client specific
/
-
Periodicity
Monthly
NATURE OF SERVICE AGREEMENT
-
Joint commitment basis
Yes
-
Demonstration basis
/
-
Financial basis
/
CLAIMS MANAGEMENT CAPACITIES
-
Disability claims
/
-
Medical claims
/
-
Managed care
/